To place your order by phone call us at:

1. North America (toll free): 1 866-237-9608
2. International calls: 1 705-445-3505

To reach Customer Service directly about your existing order or with general questions about MendMeShopProducts:

1. Call: 1 705-445-3505
2. Email: Service@HealMyPet.com

Return Policy

MendMeShop Portable Ultrasound come with a 45 Day Money Back Guarantee from date of purchase. If you are not satisfied with your purchase, simply return the item in good condition within 45 days. Please include original receipt for a full refund (less shipping/ handling). For overseas orders, this guarantee is extended to 60 days as shipping time can be longer.

1. Please call us before returning your MendMeShop products. We like to know your unit is coming back. North America (toll free): 1 866 237-9608 or International calls: 1 705 444-5659 for more information.
2. Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
   * Sending from the USA use the UNITED STATES POSTAL SERVICE
   DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
3. You may wish to insure your shipment when mailing it. (We do!)
4. On the shipping label, please mark clearly Return For Refund.
5. Please include the name and original shipping address inside the box (sending your receipt is helpful).
6. We will refund the purchase amount of the product when we receive the complete unit back - no questions asked.
7. We will also refund the purchase amount of all UNOPENED ultrasound gels as well.
8. We are not responsible for covering the cost of return shipping.

To return a unit For Repair or Replacement, under the 1 year warranty.

1. Mail* it back to us at MendMeShop, 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6
   * Sending from the USA use the UNITED STATES POSTAL SERVICE
   DO NOT SEND BY UPS OR FED EX - it takes longer to clear through the border if out of country, and a customs tax will be added that you will be responsible for paying.
2. Please mark the box clearly as Return For Repair
3. Please include the name and original shipping address inside the box and your telephone number.
4. Questions regarding your warranty please call customer service at 1 866 237-9608.

HealMyPet and MendMeShop are committed to the helping of people who have pets that suffer from physical injuries and painful chronic conditions.

HealMyPet and MendMeShop are trade names for IN.GENU Design group. We work hard to bring you these amazing products.

HealMyPet.com is the online marketing for a variety of therapeutic products for pets and people. Our purpose is to direct market products to end users internationally through the internet. We serve as a single point of contact for people who seek addtional information about the variety of products we sell. This ensures proper information is provided regarding particular medical conditions. We also maintain and develop other sites with information regarding the application of ultrasound, infrared heat therapy and cold compression wraps. HealMyPet.com is owned by IN.GENU design group located at 637 Hurontario St, Collingwood, Ontario, Canada L9Y 2N6

MendMeShop is the exclusive online store for international sales of the above mentioned products to the public. Our purpose is to ensure that all transactions are securely handled for all sites promoting pain relieving products on the Internet. We ensure that your order is handled securely, filled properly and delivered promptly.

Together, these two sites are able to bring you these amazing proudcts. Together we ensure that you and your pet has a truly effective product, has all the information you need, and can order securely and efficiently.

We believe so strongly in the value of our product that we offer a no hassle 100% moneyback guarantee on every purchase. If you are not completely satisfied with your products ship them back to us and we will refund the full purchase price.

All comments and feedback regarding this product are welcome. Please contact us through the appropriate channel listed posted above.

All rights reserved, HealMyPet.com.